RSC Day 2020 Abstracts and bios


Research support = making a difference by working together

Bryony Wakefield
Workstream Lead: Service Model | Access | Experience, University of Melbourne
Director, Research Development, Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne

Justine Shearer
Associate Director, Research Information and Engagement, University of Melbourne

Supporting and enabling researchers and their research is what it’s all about. In this presentation we take you on a fast-paced journey to discuss new infrastructure developed to support seamless collaboration, integrating library and research offices to deliver research service excellence and remove organisational complexity from researchers. Discussion moves from approaches to understanding researcher needs, ways of responding to needs in an effective, fun and useful way and sharing our lessons learned, in readiness for our next research support library adventure!

Building online profiles: Personalising the process

Sophie Wright
Librarian, Monash University

Blair Gatehouse
Subject Librarian, Monash University

How can academic researchers take control of their online profiles to connect their research with the right audience? A workshop developed by Monash University Library helped PhD researchers across all faculties to answer this question. Our short talk will detail the learning activities and teaching approach which we used to achieve personalised outcomes within a multidisciplinary setting.

Through sharing our approach we aim to demonstrate how practical outcomes, for each participant, can be achieved when working with a diverse group of researchers.

New directions, shifting perceptions: incorporating a new service at DST

Kelly Gruenwald
Research Librarian, Defence Science and Technology

This presentation outlines a new and evolving service using citation analysis tools that assess and analyse research performance from a variety of perspectives tailored to client requirements. I will be presenting a user case scenario using a generic example of ‘machine learning and artificial intelligence’ in context of decision support and strategy, to help identify potential leaders (institutions and researchers) of the research topic for the possibility of collaboration and potential application for the future.

How rapid is a Rapid Evidence Review?

Jane Shelling
Library Manager, Australian Institute of Criminology

Rapid evidence reviews are becoming more popular as they deliver products with faster turnarounds for policy makers. A balance between speed and rigour can be achieved, example the Australian Institute of Crimnology.

Managing the reference management software

Kylie Black
Senior Librarian: Science, University of Western Australia

The University of Western Australia Library has had an eventful two years in managing citation software  for both EndNote and Mendeley. There were highs and lows – the roll-out and roll-back of EndNote X9,  the trial of Mendeley support and grappling with issues around Mendeley Institutional Edition. This lightning talk will provide an overview of the challenges and how we addressed them.

Research Support, or There and Back Again

Dahlia Han
Research Services Adviser, Libraries and Learning Services, University of Auckland

The 2018 implementation of a new Service Delivery Model in Te Tumu Herenga | Libraries and Learning  Services led to significant changes in research support. One year on, what are our achievements, where do we see opportunities arising, and what challenges are still to be solved?

Understanding the ICT needs of researchers at Curtin University

Janice Chan
Coordinator, Research Services, Curtin University

Curtin University conducted a survey in June 2019 to capture the ICT needs of researchers from all fields of research. The survey was a collaboration between the University Library, Research Office at Curtin, and Digital and Technology Solutions. This presentation covers key findings from the survey report. The report is available at

Helping creative arts researchers track their research impact: Developing a self-help guide

Julie Cohen
Liaison Librarian (Research), University of Melbourne
Nathan Parry
Liaison Librarian (Research), University of Melbourne

In 2017, the University of Melbourne Library reviewed its research impact service, prompting a rethink in  the way liaison librarians provide support to researchers. Until 2017, the service provided detailed metrics reports for individual researchers, incorporating h-indices, citation counts, journal impact factors, field-weighted citation impacts and alternative metrics. For those of us supporting researchers in Creative Arts disciplines, this was an opportunity to provide more focused support for their creative research outputs. It also enables researchers to have greater control over the collection and management of their own data.

Better together: combining expertise of subject librarians and the faculty research office in a metrics and grant writing webinar

Cassandra Freeman
Subject Librarian, Monash University
Penny Presta
Subject Librarian, Monash University

The Faculty of Medicine, Nursing & Health Sciences (FMNHS) is the largest of 10 faculties, and contains more than 38% of all research active staff at Monash University. The Library does not currently offer a specialised metrics, engagement and impact service, so this type of support is included in a subject
librarians role. Several challenges for subject librarians supporting FMNHS researchers include:

  • providing services to a widely distributed audience across campuses and at affiliated teaching hospitals and institutes.
  • staying up to date with changes in the research space including rules of various funders such as NHMRC and ARC, and
  • providing timely support for researchers.Ensuring what we do complements the work of the Research Office and does not duplicate effort.

Research support in academic libraries and the research office

Naomi Eichenlaub
Librarian, Ryerson University
PhD Student, University of Toronto

This lightning talk will present highlights from a paper that looks at research support in academic libraries broadly and from a Canadian perspective. It also considers intersections with the research office and research administrators as well as theoretical lenses through which to consider these connections

Open Access Week 2019 at the University of Newcastle. What worked, what didn’t and what we’ll do next.

Fiona Neville
Research Librarian, University of Newcastle

Examines the planning and methods the University of Newcastle Library used to promote Open Week 2019 to Researchers. Also looks at approaches for next year.

Research Planning @ UNE: Creating a HDR training offering through university wide collaboration

Eleanor Colla
Research Relationships Manager, University of New England

This session will outline how University of New England (UNE) Library is cutting new ground around ‘whole of research lifecycle’ Higher Degree Researcher (HDR) training through strong collaboration with other groups within the university (Research Services, Information Technology Directorate, the Academic Skills Office and Intersect) by repurposing the Queensland University of Technology’s IFN001 AIRS program for the UNE context. The session will discuss the process taken to get this project approved and started and the challenges met along the way. Further, the session will bring focus to the benefits and necessities of collaborating outside of the Library on HDR training offerings and the challenges and wins UNE Library Research Staff encountered when creating a training offering that ‘sits across’ portfolios, specifically across the Academic Innovation portfolio where the Library sits and the Research portfolio where many of the project’s collaborators sit. Finally, the challenges and advantages of implementing a ‘whole of research lifecycle’ HDR training offering at a regional university with a large online cohort will be unpacked.

Title TBC

Sue Cook
Data Librarian, CSIRO

Case study of a successful research data management project at the University of Adelaide

Andrew Williams
Manager Research Engagement & STEMM, University of Adelaide

This session comprises a brief case study of the ReDa (Research Data) project that was executed at the University of Adelaide between 2017 and 2019 to provide systems and services to support improved management of research data.The project was a collaboration between the Library and Information Technology and Digital Services, with involvement from researchers and other University stakeholders. Library staff provided subject matter expertise and filled the business owner role for the systems implemented in the project.

The ReDa project is considered to have been very successful, and this case study presents the key reasons for that success; namely, good strategic planning, highly effective change management and engagement with researchers, skilled project management including good management of staff turnover, skilled and expert staff, and significant effort to transition to business as usual throughout the project.

Systematic reviews: Cultivating collaborations and developing capabilities

Katrina Tepper
Research and Learning Coordinator, Monash University

Systematic reviews, well established in medical disciplines, are becoming more common in disciplines such as environmental science and education. This presents excellent opportunities for information professionals to collaborate with researchers and contribute their search methodology expertise. It also poses challenges, such as keeping up with new types of reviews and the associated requirements for search methodology. At Monash, a cross disciplinary Community of Practice (CoP) has been established for Library staff, to cultivate conversations, collaborations and ongoing development of expertise related to search methodology. This presentation will provide an overview of current trends in systematic reviews for non-medical disciplines, and key learnings from the CoP, which will be of interest to practitioners engaging with systematic reviews.

Interest Groups

Rebooting Researcher Support

Belinda Weaver
Manager, Academic Engagement, Griffith University

Research support services must adapt to meet the needs of data-driven research. Increasingly, researchers need to find information within data they already have or are acquiring from instruments of all kinds. Yet most researchers have not been trained to work computationally with data. Most pick up skills ‘on the job’, which can affect the reliability, reproducibility and integrity of results. Many libraries, including ours, provide advice on data management. In an effort to better support the university’s interdisciplinary research needs, Griffith University Library now teach other skills across the data life cycle such as
data clean up and data storytelling. We also support initiatives that teach coding and analysis. Using a warp/weft model, services have been realigned to deliver topical support that is informed by disciplinary
differences. This session explains the model and the underpinning bodies of knowledge that make it possible.

Nailed it! Data skills via Library Carpentry

Janice Chan
Coordinator, Research Services, Curtin University
Liz Stokes
Senior Research Data Skills Specialist, Australian Research Data Commons
Other members of the Library Carpentry interest group

The Library Carpentry program introduces data skills to librarians in a gentle and positive environment. But what happens when you get back to your desk on Monday morning and try to put it into practice? This special interest group will facilitate a discussion to explore direct application of Library Carpentry skills in research support scenarios. What support do librarians need to develop and maintain these skills?

Business librarians

Sean Bullock
Research Librarian (Business and Economics), Macquarie University

The needs of academics and students in fields related to business and economics are quite distinctive and make up one of the largest cohorts in the tertiary education sector. The knowledge and skill set required by library professionals to support these cohorts are unique in many respects. This special interest group session is aimed at bringing together librarians and other professionals who provide support to Business/Economics Schools and Faculties.

The session focus will be on practitioners sharing ideas and approaches on a range of topics such as:

  • Scaffolding of library support into courses and what forms these take
  • Specialist business resources and the level of support offered for these products (e.g. Bloomberg and other Finance databases)
  • Provision of industry information gathering skills for industry collaboration and/or career planning

The session will provide an opportunity to network with professionals in similar roles, discuss best practice and establish connections which shall enhance service provision to this distinctive clientele.

Research impact: supporting researchers to understand their impact outside the academy
Samantha Hutchinson
Librarian for Social Sciences, University of Wollongong
Adrienne Corradini
Learning & Engagement Librarian, University of Wollongong

The government’s Impact agenda is now part of Australian University’s assessment cycle and major funding bodies expect impact to be addressed in all grant applications. Impact outside academia is another internal reporting obligation, and the new normal. So how can the Library support academics to discover the evidence that supports an their claims of impact?

Within and across our institutions, librarians’ experiences of supporting academics to assemble impact statements vary widely depending on discipline, role, training, context and culture. This interactive workshop will provide a space to map some of the ways we might draw upon our existing skillsets as research support librarians and identify opportunities for development as we move forward with impact as part of the everyday academic landscape.

Support for international students TBC